The Microsoft Solution Framework

Byte uses the Microsoft Solution Framework (MSF) as its primary software development methodology. MSF provides an integrated system of process guidance that embraces both agile and formal methodologies and provides a framework to implement a customised solution for a wide variety of projects. MSF is a deliberate and disciplined approach to technology projects based on a defined set of principles, models, disciplines, concepts, guidelines, and proven practices from Microsoft.

IT Infrastructure Library (ITIL)

Byte uses ITIL-compliant processes and technology to deliver its support services to ensure service delivery meets agreed customer service level requirements. ITIL is a comprehensive documentation of world best practice in IT Service Management, which enables the alignment of IT and business objectives, and the assurance of specific performance and availability for business-critical services.

Prince2 Project Management Methodology

Byte’s project managers are trained to use the Prince2 project management methodology to ensure our projects are delivered as specified, on-time and on-budget.

Business Solutions Development Matrix

Byte has extensive experience in developing solutions across a broad range of environments. We understand that the criteria must be considered and recognized by key stakeholders in an organisation. We employ the same criteria in our project methodology, ensuring that our goals and expectations are aligned exactly with yours and that all criteria are met.